I cannot express enough how grateful my fiance and I are for the incredible service we received from Adam Sandow at Soodo Real Estate. As first-time homebuyers, navigating the real estate world felt like a daunting task, but Adam's expertise and patience truly made all the difference.
From the very beginning, Adam took the time to understand our needs and preferences. He was exceptionally patient as we refined our vision of the perfect home, and he never once made us feel rushed or pressured. It was clear that he was genuinely invested in helping us find the right fit.
Adam's dedication to our home search went above and beyond. He met with us multiple times to tour houses, always providing valuable insights and guidance along the way. His knowledge of the local market was impressive, and he had a keen eye for properties that matched our criteria.
What truly stood out was Adam's responsiveness. He was always just a phone call or message away, promptly addressing any questions or concerns that arose throughout the process. This level of communication and attentiveness made us feel supported and informed at every step.
In the end, Adam's hard work paid off. He found us the perfect house within our price range, and we couldn't be happier with our purchase. His ability to match us with the ideal home is a testament to his dedication and expertise.
Working with Adam and Soodo Real Estate was an absolute pleasure. If, by any chance, we find ourselves in the market to buy a house again (although we hope it won't be anytime soon!), we would unquestionably choose to work with them again. Adam, thank you for turning our homebuying journey into a smooth and enjoyable experience!
We worked with Gaylen Roberts Group in April 2021 to find and purchase a house in East Bay area. I'd like to emphasize how professional the team works and how satisfied we are with the support we got. It took us less then a month to find the house that matched our requirements in Pleasanton. I'd highly recommend Gaylen Roberts Group!
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We were very fortunate to have Gaylen and the Soodo Real Estate team recommended to us by friends. They were truly professional, patient, and always willing to spend the time to make sure we understood and were comfortable with the home buying process. It was great to have them on our side.
We had the pleasure of working with Adam and his team on the selling of our condo and the buying of our new house. Adam showed an excellent level of professionalism and dedication to us as clients. He coached us through the entire process, answered all of our questions, and was very easy hold of if we needed to reach him. I highly recommend using Adam and his team on your next purchase.
I would 100% recommend Gaylen and his team as they are professional, responsive, and supportive like a family. It was very smooth along all steps of purchasing house!
​After 2 failed attempts to sell our home in El Cerrito, Gaylen Roberts and his team came in with a "I CAN sell your house" attitude. Not only did he sell our home in 14 days but our home sold $40K over what we expected. Gaylen is extremely professional, knowledgable, listened to our needs, and responded quickly to every one of our calls. If you are frustrated with your current realtor and not getting results, Gaylen and his team will move you forward in the right direction. I highly recommend Soodo Real Estate! Thank you Gaylen Roblerts and team for helping our family!
Soodo Real Estate provided us with excellent service. They listened, offered advice, arranged and performed repairs and painting with their own crew, contracted for inspections and staging, and simply handled all the details to get us to sale and close. The team provided all the documents when and as needed, Gaylen followed up regularly to provide updates and answer questions. All integrated and single point of contact.
Leah Nordman,
Berkeley
My husband and I were referred to Gaylen by a trusted family member and he went above and beyond our expectations.
As first time home owners and new comers to the Bay Area, we had lots of questions and concerns. Gaylen always took the time to walk us through different neighborhoods and housing options while explaining the various nuances of homeownership and buying. Gaylen has impressive insights into the literal "nuts and bolts" of every house we saw and we felt certain that we knew what we were getting into when purchasing our home. Gaylen always made time for us during last minute visits to the Bay Area to see homes and coordinated schedules to ensure we saw as many houses as we needed to find the right home.
Gaylen and his team are clear and quick communicators that make the processes of buying a home, even from across the country, seamless. We never felt pressured and appreciated Gaylen's positive but realistic and straightforward attitude.
Even with the ups and downs that may come with finding a home, we can genuinely say that thanks to Gaylen and his team we have found our dream home and made a lifelong connection in the Bay Area.
Soodo Construction was incredibly professional with very quick service. Their remodelling finishes were amazing! I really enjoyed the projects I've done with them and will continue to work with them in the future. Highly recommended!
Adam took care of us as we worked through our priorities, identified the best area, factored in realistic repair costs and complexity, all while helping answer all the questions of buying our first home. Already recommending him to our friends. His construction management background certainly was a great plus and easy to work with.
Tom Chew
Soodo listed our house and became our partner in preparation and marketing. The house sold quickly and above our target and listing price!
Jacob Hoffman
My wife and I were recommended Gaylen Roberts Group, and they did not disappoint! We were unfamiliar with East Bay, and Gaylen demonstrated his expertise by teaching us about the market, neighborhoods, and home architecture. We never once felt pressured to make a hasty decision, and Gaylen was incredibly patient with us. Along the way, he educated us about many new considerations. Ultimately, we found a wonderful home without compromising our wishlist. Thank you Gaylen Roberts Group!
Jon Meyers
Great team, wealth of knowledge, and executes every step of the way!
We worked primarily with Adam Sandow, but the whole team was great. We are first-time home buyers and had a LOT of questions, and Adam was patient and gracious in helping guide us through the process. We ended up under budget, in a place we love, which is a major win in this housing market!
Jeanie
Where to begin?! My husband and I kind of knew we were going to work with Gaylen Roberts before we knew we wanted to sell. We were aware of his focus and local expertise in the Grass Valley neighborhood (Oakland, CA) and had received marketing materials while we were living here. Once we had a chance to meet him in person - it was a no brainer. We discussed possible timelines, what needed to be done, personal goals, and the ever-changing market. It was a great partnership from the beginning, middle to end.
If you are looking for a true partner and value great communication with your partners, you have come to the right place. Attention to detail is above and beyond. You will be impressed, be treated with utmost respect, feel comfortable in every twist and turn, admire your beautiful home once it goes on the market and learn how a real estate agent literally raises the bar.
Gaylen, Soomi, and Iris - We appreciate the perseverance, dedication and hard work you have put into closing our deal. We will forever remember the first home we sold and the great partnership we had! Thank SO much from the bottom of our hearts.
Gaylen and team were invaluable in our home search. He was incredibly detail-oriented and helped us understand the Bay Area home market. Gaylen took the time to deeply understand our thought process and preferences, and he visited many homes with us over several weekends. With Gaylen we felt we had a trustworthy expert on our side, rather than a salesperson trying to close the first possible deal. Once we found a place, Gaylen deftly handled the offer and closing process. He gave us straightforward advice on pricing, built a relationship with the closing agent, and worked directly with our lender to ensure the deal went according to plan. We will recommend Gaylen to any friend considering a home purchase in the Bay Area.
I cannot image buying a home in the Bay Area without the expertise, professionalism, and reliability of Gaylen and his team. After only a couple home visits Gaylen understood my preferences and provided insights to questions I didn't even know to ask. With Gaylen I never worried about not finding a house in budget and that hit all my preferences. Once an offer was accepted I always felt well informed of where we were at in the process, what actions were needed on my end, and knowing the next steps because communication from Gaylen and his team was always quick, clear, and concise.
I'd recommend Gaylen and his team to anyone looking for a home in the Bay Area.
Ana Liang
Gaylen and his group were a wonderful help in our home-buying process. He really took the time to get to know us so that he knew exactly what we were looking for and kept an eye out for properties that would suit us. His team members were also meticulous and kept communication open. I highly recommend Gaylen!
Wonderful ideas for selling my property. Looking forward to the prospect of finding the right family for my home.
Sarah Schwennsen
I recently hired Gaylen Roberts and Adam Sandow to sell my property in Oakland. I had interviewed a few other realtors and immediately felt like these 2 were the perfect match for me. I was living in another state at the time and they made me very comfortable taking charge of everything so I didn't have to worry. They kept me informed in communication so I was always up to date. They were so efficient and professional. They also found me a great stager who was reasonably priced and picked the perfect items for the style of the property. I loved working with them and would hire them again in buying or selling a property. I knew I didn't have to worry about a think and felt total trust in everything they did. It was a huge relief to not have to stress about anything living 2500 miles away. They were on top of every detail. It sold very quickly with multiple offers. I also felt they were extremely honest and explained everything to me. This was my first time selling a place and they made me feel very comfortable. Thanks so much!!! Hire them. You will be happy that you did!
Loretta and Paul
In the relatively stressful ordeal of selling a home Gaylen made everything, from start to finish, as stressless as can be. When choosing a realtor, reliability and reputation are highly important but so is ones rapport with the realtor. Our first impression of Gaylen was stellar! He was extremely personable from the very first conversation giving us the confidence to ultimately choose him without searching any further. He is a good listener, intuitive, adaptive, polite, conscientious and quick to help offering suggestions where needed. Dealing with our every whim he also managed to maintain patience. We worked with Gaylen from approximately 2000 miles away never once needing to set foot in the state of California throughout the entire process. Gaylen’s selling technique is also remarkable! I’d like to say that if one can’t get along with Gaylen Roberts, the realtor, one can’t get along with ANY realtor! Don’t take chances...call Gaylen Roberts!
Reva Patwardhan
We could not have had a better guide than Gaylen through the process of selling our house in the summer of 2020. Several months into the pandemic and everything was uncertain, and we made the very sudden decision to move. Gaylen was an incredible partner through the process of prepping our home for sale, strategizing around asking price, talking us through our options, and negotiating a sale price we were very happy with. He connected us with other great people too to lock in a good mortgage rate on our new home. He was honest and transparent, and efficiently and quietly got things done for us as we had our hands full with our move.
We interviewed several realtors and we chose Gaylen because he seemed to have the most in depth local market knowledge. This paid off, because with that local knowledge he counseled us to ask for more and we got $50-100K over what the other realtors predicted we would.
Gaylen is very practical and was focused on getting us a good ROI for making small upgrades and fixes to get our home ready for sale. I am amazed what a big impact he made on our home for not very much money. He advocated for small things like changing out hardware and touch up paint, while advising us to hold off on bigger changes that he didn't think would translate to the sale price. At the same time, he was also very open to brainstorming ideas, and was a great listener when it came to fielding our ideas and concerns.
He's also very level headed and analytical, a really important quality to have in general for a realtor, and it was plenty tested b/c we were selling in the early days of the pandemic, when the market was really erratic and the rules were changing weekly.
Gaylen continued to go above and beyond by helping us deal with things at our place after we'd moved out. He regularly came by to check on the place for us, and found that the movers had disconnected something in the kitchen and there was water on the floor. He went and got towels to clean it up. By Murphy's law, our skylight happened to get a crack in it, and he noticed that too, and mobilized to get the glass replaced with little effort on our part.
Gaylen also helped us with purchasing our new home. We knew the sellers personally and didn't need a realtor, but his office helped us with the paperwork, and Gaylen spent a lot of time helping us think through the best way to structure the transaction. Honestly, "above and beyond" doesn't quite cut how valuable it was to have Gaylen on our team.
We worked primarily with Adam Sandow, but the whole team was great. We are first-time home buyers and had a LOT of questions, and Adam was patient and gracious in helping guide us through the process. We ended up under budget, in a place we love, which is a major win in this housing market!
Nicole, Alameda
Gaylen is a professional. He was well prepared throughout the process of selling our home. He listened to what we were setting out to achieve and made it happen. Communication throughout was excellent. Every decision was well thought out, analyzed in such a way to give us the best possible position for negotiating. Gaylen far surpasses other realtors that we used before!
We met Gaylen at an open house and he was so knowledgeable and personable that we reached out to him and asked him to represent us. He gave us a detailed and thorough analysis to back up his recommendation on offer price for the house we decided on and was spot on. Thanks to his contacts and good reputation as well as his knowledge and experience he was able to negotiate on our behalf and won us the house!
He and his team were always very prompt in getting back to us when we had questions and checked in often.
We couldn’t give enough compliments to Gaylen and his team!
Mike, Oakland
Gaylen and team were invaluable in our home search. He was incredibly detail-oriented and helped us understand the Bay Area home market. Gaylen took the time to deeply understand our thought process and preferences, and he visited many homes with us over several weekends. With Gaylen we felt we had a trustworthy expert on our side, rather than a salesperson trying to close the first possible deal. Once we found a place, Gaylen deftly handled the offer and closing process. He gave us straightforward advice on pricing, built a relationship with the closing agent, and worked directly with our lender to ensure the deal went according to plan. We will recommend Gaylen to any friend considering a home purchase in the Bay Area.
Gaylen and his team are absolutely amazing to work with. I've worked with Gaylen on both purchasing AND selling homes now and there is a reason I keep going back to him and his team.
You need an agent that knows what he is doing and can help explain and guide you through the process? Choose Gaylen.
You want an agent that will help find your dream home and negotiate the best price? Choose Gaylen.
You want an agent on your side to help you sell your current home for top of dollar prices? Choose Gaylen.
Here's concrete examples of how Gaylen has helped me on multiple occasions. When buying my last home, he helped me negotiate with the seller and even though I was not the highest offer, we were able to get the home for what I was looking to pay and he facilitated a smooth closing process. When selling my last home with Gaylen, he helped walk through with me even before it was ready to be listed and pointed out tremendous value add small touch ups that I could do before I even got it onto the market. Then we got it listed and sold in record time. PLUS, it doesn't just stop there. Gaylen was there for me answering questions and helping me when it came time for tax season and I was scrambling to find the paperwork. This is a man who exemplifies customer service and professionalism.
Howard, Oakland
Was recommended to gaylen and him team and am very happy I choose them to represent us in the sale of our home.
Gaylen is a leader with strong communication skills and a keen negotiator. The documentation process was easy as they utilize current digital/online resources. Gaylen was present to every detail of the process taking the time to make sure we knew the what the request/issues were and helped with the resolutions.
Alueda
I felt this agent did a wonderful job. No it was more of an experience. He was polite and allow us to take our time touring the homes he presented us. What made our experience over the top was he explained the small details of the area as well as fees to close the house.
Aparna
Gaylen and I originally started working together when I unsuccessfully tried to sell my Berkeley condo in 2011 (very bad market!). As a conscientious and dedicated agent, he stuck with me as a property manager for years and helped me find tenants and conduct minor repairs. At his urging, I placed the property back on the market in 2015 and through his hard work, we received three very competitive offers in less than a week. Gaylen took his role representing me very seriously and fought to get a faster close and no contingencies from one of the buyer teams. I couldn't have dreamed of a better offer!
Eric, Oakland
Gaylen is a professional of the business and was completely on my side as a buyer. On any decisions regarding due diligence and inspection and pricing, he was looking out for me as a buyer. Over time, I grew to trust that he was guiding me in the right direction, especially as a first-time home buyer. Gaylen works on all kinds of deals--large, small, city, suburban--and as a result, he knows almost every neighborhood in the East Bay and is experienced with a broad range of transactions. I highly recommend his service, knowledge and expertise in order to get a deal done the right way.
Ehatrick, Oakland
Gaylen was a dream realtor. He was very competent, easy going, and did an extraordinary job in helping us find a house. He also was not pushy, impatient, or overly aggressive. He's a very warm and personal guy and since we were commuting from LA it was even more complicated for all of us. His perseverance and patience really paid off because we were not easy clients, we had many requirements in the type of property we wanted. I would recommend him with absolutely no reservation. He's the best. I'm happy to talk to anyone by phone with further question.
Airane,Emeryville
Gaylen was for me the one that lite my path and gave me hope while I was desperate on finding the house that I was wishing for. I really liked that he did not try to manipulate me or try to influence me to his own interests. It was a pleasure to work with him because he was as competent, detailed, and capped the past on helping me even when things got some times complicated.. In this difficult market it was important for me to keep my confidence on founding what I was looking for.
Rob, Berkeley
Immensely practical with thoroughly researched advice on how to bid in such a competitive market. He was always fast to reply to our questions, no matter how late in the evening. His fast responses and persistence in chasing up details helped close our sale in just 15 days!
Carly, Berkeley
Gaylen helped us buy our first home here in Berkeley, and we'd recommend him unreservedly. During the search itself he knew and understood exactly what we wanted, appreciated our budget (which was probably on the smaller side than a lot his clients) and never tried to push us out of it, and was generally fantastic to work with. It was in the bidding and then the purchasing process that he really kept us sane -- he kept driving everything along with an amazing attention to detail and persistence, meaning we closed in super-quick time and now live in the home we wanted all along. Thanks Gaylen!
Greta
Gaylen is a five-star agent! He took us around to look at houses in the Oakland/El Cerrito area. Even though he knew we might not buy for a year, he came fully prepared and spent half a day with us! He obviously knows the area and the business; he is professional; he listens; and he gave us some great advice. He let us look at places at our own pace and did not talk our ear off while we were looking. We will definitely ask him to be our agent when we are ready!
Michael and Trey
As we began the search for our new home in the San Francisco Bay Area, my husband and I interviewed many well-qualified real estate agents. Our ultimate choice to work with Gaylen Roberts at BHG Highland Partners was the first important, and wise, decision that we made. Gaylen proved himself a top-notch realtor whom we now strongly recommend.
He successfully guided us through the entire process from start to finish, always maintaining a consistent and thoughtful approach. Gaylen took the time to get to know us and understand our needs - everything from location, size and budget to architecture, design and lifestyle. His high degree of professionalism allowed us to feel at ease and in good hands from the very beginning; in the end, this same personal quality helped seal the deal on our wonderful house!
We are confident that Gaylen's unique ability to represent his clients with integrity is the number one asset that any homebuyer or seller would want in a prospective agent. Our goals became his goals, and Gaylen became a trustworthy partner. He brings all the essential resources to the table, including research and analysis, with a keen knowledge of the local market. Gaylen also possesses the invaluable skills of organization, timely follow-through and effective communication.
Gaylen immediately dedicated himself to helping us achieve our dream. He remembered all the little things and made certain that even our toughest questions were fully answered. In facing a competitive market, Gaylen was able to leverage his experience to provide us with a winning strategy. We were so fortunate to find Gaylen Roberts and believe he is among the very best realtors in the East Bay.
Michael & Trey
Brianna
We decided to sell our house a little last minute and Gaylen was on top of everything. It was so easy and we got way more than we thought we would for our house. The photographer he works with was amazing also. There are so many realtors and it's hard to find one that is truly reliable and knowledgeable...but you will not be disappointed here! Definitely recommend Gaylen and his team
Sharon, Oakland
Gaylen really does deserve a five star rating! He and his team have just assisted in renting out our small condo in Berkeley in what has been a low-market time of year impacted by weather. But, Gaylen persevered and brought us the right candidate for the rental. I first met Gaylen when he was working to sell a unit next door. He then was successful in helping us purchase a home in Adams Point in Oakland during a highly competitive market. He has many contacts in the trades and is always happy to assist in any way he can with providing suggestions, and is willing to share details for plumbers, electricians, and building contractors. Gaylen is detail oriented and never fails to return a phone call or e-mail. He is all about building professional relationships for the long term; I highly recommend Gaylen Roberts and Team if you are looking to buy, sell, or rent in the Bay Area!
Vanita
Working with Gaylen was more than we could have asked for. He was extremely professional but down to earth, which was exactly our speed. He was very knowledgeable concerning things to look for in a house like condition of foundation, roof etc. Whatever we wanted to see, even if it was last minute, Gaylen and Iris did their best to accommodate us. We honestly could have not asked for a better agent. We are just so thrilled that Galyen was HIGHLY recommended to us and we see why. Nothing but quality from him. This was very important for us as it was our first time buying a home and we literally had to learn EVERYTHING there is to know about owning a home during this process. Luckily we had someone who was on top of things and a professional on our side! Thanks again Gaylen!
Jeanna Kim, Oakland
As a first time home buyer with little to zero knowledge, Gaylen guided us throughout the whole home buying process with extreme patience but quick execution. We found our perfect home in Oakland within a month and closed escrow within weeks.
Despite another buyer's competitive bid, he helped to outbid and close the offer on our dream home while keeping us updated every moment.
Gaylen is a real estate agent you can definitely trust. His quick-thinking and efficiency is your key to buying a home in the Bay Area.
Jason Y
I've been working with Gaylen for 5 years. He is the most honest and down-to-earth real agent I've ever worked with, always having my best interest at heart instead of just wanting to earn his commission.
He is good at negotiating offers down and getting the best bang-for-your-buck when talking to sellers, whether it be the offer price or maybe upgrades/fixes noted from your inspection. His expertise and knowledge in real estate and home-ownership in general will help you greatly especially if this is your first home purchase. Little things like the caulking used in bathrooms, the different materials of your floor/kitchen/bathroom, what to expect from the HOA, how to read disclosure and inspections, Gaylen will help you translate everything you don't know about your prospective home.
When I found properties I disliked, he'll still tell me the positive aspects of the property I might be overlooking. When I found properties I did like, he'll still give me the negative aspects of the property I might be overlooking. He never hid any information from me just to get a sale, so he gained my trust, and I hope he gains yours as well!
Jaireh Tecarro, Oakland
In the incredibly competitive Bay Area real estate market, Gaylen really delivered the goods and helped us secure our dream home in Montclair, Oakland. He's the secret weapon that we needed to win amidst the highly competitive bidding wars. Gaylen is savvy, smart, and creative which gave us the needed edge to have the winning offer to a home that we really love.
At the beginning of our search, Gaylen helped introduce
us to many hidden gems in the East Bay which aligned with our myriad requirements. Despite our many, many specific constraints Gaylen just rolled with it and miraculously found us homes that checked all the boxes. We also loved that Gaylen always had a mountain of knowledge which added thoughtful considerations to the houses we were viewing. He brought so much insight into our search whether that be pointing out potential system and foundation problems, the aesthetics of the home, trees that could be a hazard in the future, down to pointing out architectural flaws that we wouldn't have noticed. Working with Gaylen, you not only get a great realtor but an architect, designer, and business adviser too!
When it comes to finally making an offer, timing and execution is crucial; Gaylen & his team delivered this in spades. He put together a spectacular offer with just a few days notice and never left any detail to chance. All details were finely tuned and everything worked like clockwork - it was this level of service that enabled us to accomplish the unthinkable: finally win an offer in the home of our dreams in this cut throat market!
As time-constrained working professionals, we really appreciated all the legwork he did for us like reading disclosure packets, and using sites like Docusign, Google docs, and other apps that helped make the process very efficient. He also had great trusted contacts which helped us round out a very competent team of home-financing and insurance providers.
Did we mention that Gaylen had a great knack for making compelling offers too? He's a great advisor in finding the sweet spot for just the right offer - given the ever shifting market. For the five offers that we made, Gaylen was always responsive and available at all hours - including late nights and weekends when needed. Now we live in a home we love ( something that we really thought was beyond our reach). We can't thank Gaylen enough and recommend him highly.
Leslie Kanis, Oakland
Could not have asked for a better Realtor than Gaylen. He was extremely helpful throughout the entire process and put our needs first. Very knowledgeable, professional, and easy to work with! I would highly recommend Gaylen to anyone for any real estate needs.
Katie, Oakland
Gaylen helped us to buy our first house in a competitive market. He was very accessible, spending many weekends and evenings with us at dozens of houses. He worked with us to make offers that we were competitive but still within our comfort range. When we finally found the house we bought, Gaylen acted quickly and strategically to seal the deal before other offers could be submitted. Gaylen is friendly and professional. We highly recommend him
Raphael Vitti, Oakland
Gaylen worked hard to make the house-buying process as easy as possible for us and he was very patient and helpful, and quickly figured out what we were looking for.
It was our first time looking for a house to buy, and we had tons of questions and hesitations, and Gaylen was always available to walk us through all of that.
Most of all, I really appreciated his honesty and integrity and how straightforward he is.
Thank you, Gaylen!
Jeff, Richmond
Gaylen knocked it out of the park! As a first time home buyer on a limited budget, I had TONS of questions and concerns. He provided the necessary foundation for me to successfully navigate the Bay Area real estate waters by giving a direct and honest assessment of each property, coaching my many thoughts and ideas, and so much more.
The boy’s got talent! Gaylen has a deep background and proven track record in architecture/design, a keen ability to assess investment opportunities, and maintains an incredibly realistic and positive outlook. All of this was exceptionally valuable. Gaylen rapidly and effectively evaluated the many situations that pop up in the home buying process and took action to keep me on the right track.
Gaylen is well known in the area for building relationships and developing trust between buyers and sellers. Always willing to go the extra mile, he had me out to dinner with other clients to share perspective and advice. His attention to details, availability off-hours, and numerous check-ins cultivated the connections and environment needed to seal the deal on a lovely house!
Charlie Christensen
My team and I have worked with Gaylen and his clients on numerous transactions over the years. Gaylen is hands down an intuitive, responsive, technology savvy realtor. He is a mortgage professional and has the skills to negotiate any deal out there. I would highly recommend Gaylen to anyone looking to buy or sell in the Bay area.
Adam Sandow, on top of being a fantastic realtor, is a great strategists. I really appreciated Adams insight into the local market movements, timing, and the financial landscape in general. With an ever-changing market, and fluctuating (rising) interest rates, Adam employed a great strategy to ensure I would be successful in having my offer accepted. He acted swiftly, tirelessly, was very detailed, and stayed on point with great communication with all parties to ensure a quick close. It was a very smooth process.
Caleb van Docto, Richmond
This is the guy to work with. Gaylen happened to be working with close friends of ours, and when they couldn't make it to a pre-arranged walk-through with him, they asked us to go and give them feedback of the house. Not only did we like the house, we really liked Gaylen, in fact we left our third realtor in as many months to start working with him. He obviously enjoys what he does; has an eye for how a space can evolve from house to home, he gives you candid and accurate feedback, and he skips the salesmanship - a quality not common in the realtor crowd. Perhaps most importantly, he's in it with you for the long-haul. We're Bay Area natives looking for our first home, and it took us nearly two years to find something we loved and affordable. Gaylen stuck with us the whole time. I can't even count how many houses we looked at, and situations we considered. He made it happen. Do yourselves a favor, and give him a call.
Mike Blumenkrantz, Hayward
My wife and I were referred to Gaylen through a previous agent of ours located down in Southern California. We were anxious about needing to both sell and buy in this volatile Bay Area market. Gaylen reassured us from the start that he knew this market well and that he could help us through the entire process. We were more than impressed with his follow-through and attention to detail and quickly felt that we were in good hands. Both transactions went smoothly and timely. We couldn't be happier in our new home and will be happy to refer our friends and colleagues to Gaylen!
Ryan McFarlane, Oakland
Gaylen is a knowledgeable, patient realtor who both knows the East Bay intimately and has an eye for architecture and design that makes a big difference in this market. Above all else, he makes sure you are comfortable and get your questions answered throughout the process.
Omid, Oakland
Gaylen is the best!! He is patient, professional and very easy to communicate with. He helped us both buy and sell a home. On both sides of the transaction, he was with us every step of the way. He showed us so many homes and spent so much time with us in 2013 that I lost count. After competing in such a tough buyers market and getting outbid so many times, I was starting to loose faith that we would ever be able to purchase a home. All the while, Gaylen kept calm and cool headed about it reassuring me that we were good buyers and that the right home would present itself. He kept my spirits up when I was loosing faith. And as predicted we finally found the right home and Gaylen beat out all the competition by being prepared and presenting our offer ahead of other potential buyers.
Because of his persistence, experience and feel for the market, we are now in an amazing home! I'm so glad we used Gaylen on both transactions.
If you are looking for a smart, intuitive, communicative realtor with a lot of experience not only buying and selling but on the architecture side, Gaylen is your guy.
Brendan, Oakland
We found Gaylen from a personal recommendation and, after having worked unsuccessfully with a few other agents, we found him to be a great match! Because we were looking to buy in some very competitive neighborhoods, we wanted to take a longer-term approach in the hopes to find what we were looking for without the hype/pressure to buy ASAP. Gaylen immediately understood our approach and what we were looking for and was an absolute pleasure to work with. When we did find our house, he was a great partner in helping us construct the winning offer, and represented us as professionally as possible.
I am personally recommending Gaylen to our friends
Iris
Gaylen Roberts was professional and a pleasure to do business with. He helped us on the purchase side and knew the current market extremely well, helped with suggestions on best practices while structuring the offer, and making sure we had a chance to understand the house to the fullest extent. He was a great asset and very patient with us. He understood what we were looking for and gave us his honest professional opinion. Hands down one of the best people we have worked with from all aspects!
Ian Smith, Berkeley
Gaylen Roberts is a stand out agent. My wife and I used Gaylen in both the buy and sell sides of a very lucrative real estate deal. We appreciated his skill sets and professional demeanor immensely. Gaylen's background as an architect gave us an excellent opportunity to discuss renovations to our property that would increase our value well beyond your average real estate agent. On the buy side, Gaylen wasn't pushing for a purchase, he always had our best interest at heart and patiently aided our search for three months before we bought. On the sell side, Gaylen's team and architectural eye were instrumental in critical renovation decisions that ultimately lead us to selling our place for a phenomenal profit. If we hadn't left the Bay Area to pursue properties elsewhere in the country I am sure my wife and I would have used him again and again. You don't find agents like this often!
Dominique kunz, Alameda
I have nothing but good things to say about Gaylen and his team. They walked me through every step during the process and were always there to answer any questions or requests i had.
Communication was very easy and i believe he is one of the few that are truly enjoying helping people find their dream home at their budget and is not just in to look out for himself. I was unsuccessful before with other Realtors and i'm glad i found him and his team. I highly recommend Gaylen Roberts.